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EAPAA research partners Mark Attridge and Daniel Hughes have published the findings of their research into AI in EAP, to understand how and why EAPs are employing AI at the organisational level.

We’ve summed up the findings and added our perspective on the matter.

This recent research into AI does not point to a single, unified view of the future. Instead, it reveals something far more important: a profession that is engaged, questioning, and above all thoughtful in how it approaches change.

What stands out most clearly is this: AI in EAP is not being resisted, it is being carefully evaluated.

Despite growing recognition of the importance of mental health, Australian mental health services are still facing significant gaps in service delivery. From limited access to support in rural and remote communities to underfunding of key mental health programs, individuals continue to experience barriers to receiving timely and adequate care. One critical issue that is emer…