EAPAA Executive

Margaret Reid

Margaret Reid

CEO

Margaret Reid

CEO

Margaret Reid Pty Limited was founded in 1977. Margaret's company organises conferences and trade exhibitions both locally and internationally, providing administrative support, the coordination of suppliers, venues, speakers' programs, online registrations, caterers, accommodation and travel advice. Additionally, she handles all the logistics related to staging trade exhibitions or special events worldwide. The company’s repeat business comes from the strong relationships between them and Margaret Reid's long term client base and their multi-year contracts.

Earlier years Margaret spent several years in Nth America working in diverse areas such as Advertising (Canada), Project Hope Medical Ship, Australian Embassy, and The World Bank/International Monetary Bank in Washington D.C..

Margaret is also the CEO of the Employee Assistance Professional Association of Australasia. EAPAA is the Peak Australasian Body representing provider and user members that supply Employee Assistant Programs in the workplace. (EAP) is a work-based intervention program designed to enhance the emotional, mental and general psychological well-being of all employees and includes services for immediate family members.

Lana Schwartz

Lana Schwartz

President

Lana Schwartz

President

Currently working with a diverse client base for Converge International providing Employee Assistance programs, training and consultancy, Lana is able to apply her previous experience in effective relationship and account management. With over 12 years’ experience in developing and delivering individual and organisational wide strategies, Lana is committed to understanding how organisations stay healthy and maintain high level performance. Lana’s areas of expertise and research include: mental health in the workplace, building resilient people and organisations, human behaviour risk management and developing high functioning teams.

Lana has extensive experience managing relationships for workplace heath programs in national and international clients. She partners with organisations to develop and build innovative programs that allow the organisations to improve their well-being and enhance performance. With a background in Sport and Performance Psychology she loves motivating and challenging others to succeed to their potential. Lana was an executive member of EAPAA for two years before taking over the President role, and has been President since August 2019. She has overseen numerous EAPAA events, research projects and more, leading to continued recognition of EAPAA as a reliable third party regulator of the EAP industry.

Julie Cressey

Julie Cressey

Treasurer and New Zealand representative

Julie Cressey

Treasurer and New Zealand representative

As a passionate advocate for Mental Wellbeing I am proud to lead the Benestar Team in making a difference on a daily basis to the lives of the people and organisations we assist in New Zealand. Benestar is the Catalonian word for "Wellness" which is the essence of our business. We champion the unlimited potential of good health and the clear link to great performance.

April Jones

April Jones

Executive Member, Clinical Expert and Public Speaking Master

April Jones

Executive Member, Clinical Expert and Public Speaking Master

With over 20 years’ clinical experience as a psychologist, April has worked in a number of leadership roles to grow and develop businesses within the corporate mental health sector. A strong advocate for best-practice service delivery, April’s current role includes responsibility for the clinical quality of the Assure’s clinical staff as well as responsibility for the framework, clinical governance and delivery of EAP services and related products. April’s extensive experience includes delivering counselling, coaching, organisational workshops and psycho-educational sessions, leadership briefings, critical incident support and pro-active mental health solutions.

April’s passion and strengths are in developing and fostering strong and genuine relationships underpinned by integrity and loyalty, these focal points aligning with her core value that “people matter”. Supporting the Assure team through a commitment to continuous professional development, innovation and the use of evidence based interventions, April leads a team renowned for delivering excellent outcomes to clients and organisations alike. Similarly, April’s strong understanding of the first-hand challenges of leaders and organisations and her participation across industry bodies have provided her with a clinically informed, balanced and commercial perspective valued by leaders looking for strategies that can increase productivity and engagement of their people.

As part of the APM Group, April works collaboratively with the extended business leadership team to form partnerships and synergies further benefiting Assure’s customer portfolio.

James Bell

James Bell

Secretary

James Bell

Secretary

James is an entrepreneurial people leader and senior executive with extensive leadership experience across a range of businesses, start-ups and equity-backed investments. His recent focus has been delivering transformation in mental health and wellbeing across Australia and the Asia-Pacific region. Prior to this, he built demonstrable success for universities, Fortune 500 division, RTO's and education travel. He is known for his ability to translate, synthesise and reduce complex strategic challenges and digital transformation into common sense next steps through customer and people-centric culture and scalable growth.

At UNE, he led the team that established the FutureCampus Digital Innovation Centre and was invited to become the CEO of uneOpen to launch Asia Pacific's first MOOC (massive open online course) for credit.
In previous roles, he has lead people and service-driven businesses through business turnarounds, customer-centric transformations, data-driven business operations and digital transformations including CRM/SaaS integration. Internationally, he has spearheaded market entry into new countries in Asia Pac and quickly grown new markets to generate multi-million dollar successes.

James is committed to best practice in corporate governance and digital capability and frequently shares his knowledge. Currently serving as Secretary on the Employee Assistance Professionals Association Australasia (EAPAA) Executive committee, a member of the Marketing Consultation Committee of Study NSW (NSW Government). Previous board and advisory roles include EduGrowth (ed-tech accelerator mentor), Association for Tertiary Education Management, Ecoculture and uneOpen.

Katie Milne

Katie Milne

NSW Representative and Marketing & Engagement Specialist

Katie Milne

NSW Representative and Marketing & Engagement Specialist

Katie is currently Head of Sales & Marketing at Veretis Group, focused on delivering exceptional mental health services at affordable rates.  With a background in psychology and marketing, she has been overseeing Veretis’ growth and expansion as an organisation and has a deep understanding of the nuances of the industry.

Katie graduated from UNSW with a Bachelor of Psychological Science and Marketing. She worked in marketing for hospitality organisations for 3 years prior to joining the mental health industry, and has experience in partnerships, business development, content creation and distribution and data analysis.

She is the current NSW Representative and Marketing and Engagement Specialist for EAPAA. Katie has been on the executive committee since September 2020, and in the first 6 months saw a 40% increase in Linkedin engagement. She is excited to be involved in the mental health industry on a different level, and see EAPAA continue to solidify their position as the regulatory body for all Employee Assistance Professionals across Australia and New Zealand.

John McManus

John McManus

Ethics Advisor

EAPAA National Conference

4-5 November 2021
Sydney Hilton Hotel

ADDRESS

Chief Executive Officer, EAPAA
2/88 Victoria ave Chatswood 2067

CALL

Phone: 61 (0)2-9882-2688

MEMBERS