EAPAA is a National Professional Association with International Affiliation which aims to ensure the highest professional and ethical standards in EAP provision in Australia. EAPAA embraces the international definition of EAPs which states:

"An Employee Assistance Program (EAP) is a work-based early intervention aimed at the early identification and /or resolution of both work and personal problems that may adversely affect performance. These problems may include, but are not limited to health, marital/relationships, family, financial, substance abuse or emotional concerns. The specific core activities of EAPs include:
  1. expert consultation and training in the identification and resolution of job-performance issues related to the aforementioned employee personal concerns;
  2. confidential and timely problem-assessment, diagnosis, treatment or referral to an appropriate community resource;
  3. the formation of internal and external linkages between the workplace and community resources not available within the scope of the EAP."